How do you contact us during a snow event?
There are several ways to contact us during a snow event:
Your first point of contact during a snow event should always be your assigned Site Supervisor, this information can be found on your client page under the accounts list.
Your second point of contact would be your Snow Administrator, you assigned Snow Admin can also be found on your client page under the accounts list.
You may contact our office using the email address and 24-hour snow or text hotlines provided below:
*We recommend communication via email or text for a more immediate response*
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How do you contact us outside of a snow event?
We recommend communication via email at letstalk@xtremesnowpros.com or our text hotline 201-298-8788 You may also call us at 201-957-1100 or submit a ticket through the Client Portal, Customer Service Area.
What is your contact information?
Corporate Mailing Address: Xtreme Snow Pros 99 Marshall Hill Rd.,West Milford,NJ 07480. Website: www.xtremesnowpros.com Phone Numbers: Direct 201-957-1100 Toll Free 800-281-4778 24 Hour Snow Hotline 800-281-4778 ext. 711 24 Hour Text ...
What if there is ice on your property?
If this is during a snow event please contact your assigned Site Supervisor. If this occurs outside of a snow event, please contact your assigned Snow Administrator. This information can be found on your client page under the accounts list.
Do you mark my property with snow stakes?
Yes, properties are marked with snow stakes by November 15th.
What time will snow removal begin?
We begin snow removal operations when snowfall reaches a depth of approximately 1 inch. Timing may vary from day to day. We try to begin all operations between 1 a.m. and 3 a.m. with routes taking 4 to 6 hours to complete. Because of the ...