How is my property documented for any existing damage prior to the new snow season?
We will perform a pre season site inspection at your property and document with pictures of any damage to the curbing, etc. prior to commencement of each new snow season. We will notify you via email a report outlining our findings and also will store the video and pictures on our server.
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Do you mark my property with snow stakes?
Yes, properties are marked with snow stakes by November 15th.
What if there was something missed on your property?
If there was something missed during the snow removal of your property please contact your assigned Site Supervisor.
What if there is damage to your site?
If there has been damage to your site you must report this via the form located on Client Dashboard main page, "Report a Site Damage".
What is your policy on end of the year repairs?
We will reasonably repair damage to your property caused by our sole gross negligence. However, we are not responsible for chain marks, scratches or gouges resulting from normal snow removal operations, nor will we be responsible for driveway damage ...
What counties do you service in New York?
We cover the following counties in New York: Orange, Sullivan, Rockland, Bronx, Queens, Kings, Richmond, Nassau, Westchester, Dutchess, Ulster, Greene, Columbia, Rensselaer, Albany