What are your hours of operation?
During winter weather events, we are available 24 hours a day.
Outside of winter weather events, our office hours are Monday through Friday 8:00 am to 5:00 pm
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What time will snow removal begin?
We begin snow removal operations when snowfall reaches a depth of approximately 1 inch. Timing may vary from day to day. We try to begin all operations between 1 a.m. and 3 a.m. with routes taking 4 to 6 hours to complete. Because of the ...
What is included in the Xtreme Silver Package?
Weather alerts emailed prior to each storm Access to live information via client portal Access to start and stop times via client portal Access to live GPS tracking via client portal Access to service schedule and invoices via client portal Clearing ...
What is included in the Xtreme Gold Package?
Weather alerts emailed prior to each storm Access to live information via client portal Access to start and stop times via client portal Access to live GPS tracking via client portal Access to service schedule and invoices via client portal Clearing ...
What is included in the Xtreme Zero Tolerance Package?
Weather alerts emailed prior to each storm Access to live information via client portal Access to start and stop times via client portal Access to live GPS tracking via client portal Access to service schedule and invoices via client portal Clearing ...
What is your policy on end of the year repairs?
We will reasonably repair damage to your property caused by our sole gross negligence. However, we are not responsible for chain marks, scratches or gouges resulting from normal snow removal operations, nor will we be responsible for driveway damage ...