What is your policy on end of the year repairs?
We will reasonably repair damage to your property caused by our sole gross negligence. However, we are not responsible for chain marks, scratches or gouges resulting from normal snow removal operations, nor will we be responsible for driveway damage resulting from poor construction, driveways that sink due to a saturated base or poor compaction. Any damage that you feel is done please fill out a property damage form. All damage to curbing will be repaired automatically in April of the following winter season no questions asked.
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Do you carry insurance?
We carry snow insurance which is a specific policy covering for any snow related damage as well as slip and falls. We also carry a $5M excess umbrella policy.
Do you have a payment plan?
We offer a payment plan for our Unlimited Seasonal Snow Program. The payment plan is dependent upon your chosen program. Xtreme Snow Pros Unlimited Seasonal Snow Program 5 Month Plan: We accept monthly payments starting in November. 12 Month Plan: We ...
What time will snow removal begin?
We begin snow removal operations when snowfall reaches a depth of approximately 1 inch. Timing may vary from day to day. We try to begin all operations between 1 a.m. and 3 a.m. with routes taking 4 to 6 hours to complete. Because of the ...
What is included in the Xtreme Silver Package?
Weather alerts emailed prior to each storm Access to live information via client portal Access to start and stop times via client portal Access to live GPS tracking via client portal Access to service schedule and invoices via client portal Clearing ...