If I have a problem with the machine, who can I reach out to?

If you encounter any issue with the machine,

Please call or text 201-298-8788 during normal business hours.

All issues outside of business hours must be called into 201-957-1100 Ext 711

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• If I choose to pick up the rental machine, where can I pick it up?

  You can pick up your machine at our shop that is located at 99 Marshall Hill Road West Milford, NJ 07480.

• What should I do if my rental machine needs a repair?

  When renting a machine from Xtreme Snow Pros, it is your responsibility to keep the equipment in good operating condition. Reasonable wear and tear is understandable, though. This means you are responsible for all glass damage, rips, scratches, ...

• Do the machines come filled up with fuel?

  Yes, our machines will be dropped off full of fuel. We require each machine to be returned full of fuel, as well. If the machine is not full upon return you will be billed at $5.50 per gallon of fuel.

• Do I need to clean the equipment?

  All equipment must be returned clean on both the inside and outside of the machine. If the machine is deemed dirty, you will be charged a $150.00 cleaning fee. Keep in mind, general maintenance (topping off with fluids, greasing, etc.) is your ...

• What should I do if I want to extend my rental term?

  If you are not in default upon the expiration of the lease, you have the option to renew the lease for a similar term, allowing you to use the machine for a longer period of time.