What should I do if my rental machine needs a repair?

When renting a machine from Xtreme Snow Pros, it is your responsibility to keep the equipment in good operating condition. Reasonable wear and tear is understandable, though. This means you are responsible for all glass damage, rips, scratches, dents, and cracks in the plastic. You will need to cover costs for labor, materials, parts, and similar items that are billed at an authorized dealer.

All repairs must be completed prior to returning the machine.

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• If I choose to pick up the rental machine, where can I pick it up?

  You can pick up your machine at our shop that is located at 99 Marshall Hill Road West Milford, NJ 07480.

• How do I pay for the rental equipment?

  When signing the Rental Agreement, we will ask you to provide us with your credit card information, which is what we will use for your payment.

• If I have a problem with the machine, who can I reach out to?

  If you encounter any issue with the machine, Please call or text 201-298-8788 during normal business hours. All issues outside of business hours must be called into 201-957-1100 Ext 711

• What should I do if I want to extend my rental term?

  If you are not in default upon the expiration of the lease, you have the option to renew the lease for a similar term, allowing you to use the machine for a longer period of time.

• Do you deliver the rental equipment?

  Yes, we can deliver the machines right to your job location. Or, you can pick up the machines from our West Milford, NJ yard. The price for delivery will vary based on your job location and the piece of equipment you are renting. Feel free to refer ...