General
Do I need to clean the equipment?
All equipment must be returned clean on both the inside and outside of the machine. If the machine is deemed dirty, you will be charged a $150.00 cleaning fee. Keep in mind, general maintenance (topping off with fluids, greasing, etc.) is your ...
If I have a problem with the machine, who can I reach out to?
If you encounter any issue with the machine, Please call or text 201-298-8788 during normal business hours. All issues outside of business hours must be called into 201-957-1100 Ext 711
Do the machines come with a bucket?
Yes, all of our rental machines come with a standard bucket, except for the Kioti Tractor.
What should I do if I want to extend my rental term?
If you are not in default upon the expiration of the lease, you have the option to renew the lease for a similar term, allowing you to use the machine for a longer period of time.
Do the machines come filled up with fuel?
Yes, our machines will be dropped off full of fuel. We require each machine to be returned full of fuel, as well. If the machine is not full upon return you will be billed at $5.50 per gallon of fuel.
What should I do if my rental machine needs a repair?
When renting a machine from Xtreme Snow Pros, it is your responsibility to keep the equipment in good operating condition. Reasonable wear and tear is understandable, though. This means you are responsible for all glass damage, rips, scratches, ...
What happens if I don’t return the equipment by the agreed date and time?
You will be required to pay an additional service charge of $200.00 per day for each day the equipment has not been returned back to Xtreme Snow Pros. This is in addition to the daily rental fee.
If I choose to rent a piece of equipment for a season, do I have to pay the full price right away?
No. Monthly amounts will be billed every 30 days from the drop-off date. Over 5 months, it will be divided into 5 equal payments for a base rental fee.
If I exceed the allocated hours above, how much will I be charged?
You will be charged once you exceed the allocated hours. $25 per hour
How many hours can be put on the machines?
It depends on how long you are planning to rent the equipment. You can go over the hours listed below, but it will be an additional cost. Daily: 8 hours Weekly: 40 hours Monthly: 160 hours Seasonally: 350 hours
If I choose to pick up the rental machine, where can I pick it up?
You can pick up your machine at our shop that is located at 99 Marshall Hill Road West Milford, NJ 07480.
Do you deliver the rental equipment?
Yes, we can deliver the machines right to your job location. Or, you can pick up the machines from our West Milford, NJ yard. The price for delivery will vary based on your job location and the piece of equipment you are renting. Feel free to refer ...
How do I pay for the rental equipment?
When signing the Rental Agreement, we will ask you to provide us with your credit card information, which is what we will use for your payment.
How long can each piece of equipment be rented based on the rental terms?
You can rent our machines per day, week, month, or season.